Convinced that a digital solution is the best way to manage all quality documentation, I have been using QUALIPRO in my laboratory since the first day I decided to become certified. I end up using QUALIPRO not only for documentation, but for all the requirements of the ISO 9001 standard. I use QUALIPRO not only for the management of a simple meeting or training, but also for the management of non-conformities, improvement actions to be launched and customer satisfaction (satisfaction surveys, complaints, etc.). QUALIPRO simply allowed me to have a quality management system organized according to the ISO 9001 standard from the first day of its installation and this is what allowed me to be certified in less than a year. The modular aspect of QUALIPRO helps us a lot, both in managing access rights and in our daily work to report non-conformities, to organize training or just to record the minutes of a meeting. With its latest version, QUALIPRO now enables us to manage absolutely all the records resulting from our laboratory’s activity and to get closer to our « zero paper » objective. I am currently working on the transition to ISO 15189 accreditation and I still intend to continue using QUALIPRO to manage all the requirements of this accreditation, as it is already ready for this type of project. … Good continuation to QUALIPRO.